Shipping policy

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Terms of Sale

Shipping Policy

Last Updated: 18th September, 2026

1.Overview

This Shipping Policy applies to all orders placed on the ANARI JEWELS website (www.anarijewels.com). By placing an order with us, you agree to the shipping terms outlined below.

2.Our Shipping Partner

All orders are shipped through Shiprocket, our logistics partner, which fulfils deliveries via its network of trusted third-party courier partners based on your delivery location, package weight, and serviceability. As a result, the specific courier handling your shipment may vary from order to order, and we are unable to guarantee delivery via a specific courier company.

3.Estimated Delivery Timelines

Standard estimated delivery time is 5–7 business days from the date of order confirmation and dispatch.

Delivery timelines may increase depending on your location, including remote areas, and serviceability of the destination pin code.
The most accurate estimated delivery window for your specific address is displayed at the checkout screen before you place your order.
Estimated delivery timelines are indicative and not guaranteed. Actual delivery may vary and can change due to reasons beyond our control (see Section 5 below).
Orders are typically processed and handed over to Shiprocket within 1-2 business days of order confirmation; the delivery estimate begins from the date of dispatch, not the date of order placement.

4.Order Tracking

Once your order is shipped, you will receive a shipping confirmation via email and/or SMS containing your tracking number and courier details.
You can track your order status in real time using the tracking link provided, or by logging into your account on our Site.
For any tracking issues, contact us at customercare@anarijewels.com.

5.Delays Beyond Our Control

Delivery timelines may be affected by factors outside our control, including but not limited to:

Weather conditions, natural disasters, or other force majeure events
Courier delays, strikes, or logistics network disruptions
Regional lockdowns, local restrictions, or government regulations
Incorrect, incomplete, or unreachable shipping address/contact details provided by the customer
Customs or regulatory checks (for any future international shipments)
High-volume periods such as sale events or festive seasons

ANARI JEWELS will make reasonable efforts to keep you informed of any known delays but is not liable for delivery delays caused by the above factors.

6.Shipping Charges

Applicable shipping charges, if any, will be clearly displayed at checkout before payment is made.
Free shipping is available for orders above ₹999.

7.Serviceable Locations

We currently ship to pin codes serviceable by Shiprocket's courier network across India. Serviceability for your address is verified automatically at checkout using your pin code. If your location is not serviceable, this will be indicated at checkout.

8.Failed Delivery Attempts

Our courier partners typically make 2-3 delivery attempts. Please ensure someone is available at the shipping address to receive the package, or that the address and contact number provided are accurate and reachable.
Orders undelivered after multiple attempts may be returned to us. In such cases, we will contact you to arrange re-shipment, which may involve additional shipping charges at our discretion.

9.Damaged or Missing Shipments

Any claims relating to transit damage or missing items must be reported strictly in accordance with our Returns, Exchange & Refund Policy, including the mandatory unedited unboxing video and the 24-hour reporting window from the time of delivery.

10.Changes to This Policy

ANARI JEWELS reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting to the Site.